Health Workforce Solutions LLC Privacy Policy
June 2008
Health Workforce Solutions LLC Privacy Policy
At Health Workforce Solutions LLC (”HWS”) we recognize that privacy is important. This Policy applies to all of the services and sites offered by HWS (collectively, HWS’s “sites”).
Health Workforce Solutions LLC is a consulting firm that also produces the following Web sites: the Labor Market Pulse series of research reports (www.labormarketpulse.com) and the resource database site (www.healthws.net), in addition to our corporate site (www.healthws.com). For the purposes of this Privacy Policy, a “user” is defined as someone using any of the Health Workforce Solutions LLC sites or services.
By using Health Workforce Solutions LLC, you permit the collection and use of your personal information as outlined below in our Privacy Policy. You should visit this page periodically to review any changes to the Privacy Policy.
I. Information We Collect
On our Labor Market Pulse site, as described in our Terms of Service, Health Workforce Solutions LLC collects user-submitted account information which may include your name and email address, the name and email addresses of individuals with whom you may wish to share Health Workforce Solutions LLC content, and, if you have purchased content, your address, telephone number, and credit card number. If you do not want to provide Health Workforce Solutions LLC with any personally identifiable information, you should not use the Health Workforce Solutions LLC Services that require such information. We may also request some non-personally identifiable information, such as age, gender, zip or postal code, city and country of residence. Some information collected is not explicitly submitted by the user; we log your browser-type related information, IP address, requested URL, referring URL, and timestamp, as well as the information regarding usage of the Health Workforce Solutions LLC sites.
Our resource database site currently does not require you to register for an account or provide any personal information to us. When you first log in to the HWS resource database, we ask you for occupational and workplace setting information. This helps us understand what resources and links are most useful for different occupations and setting.
II. How We Use Your Information
We will use your personal information to deliver you the Health Workforce Solutions LLC sites and services and send you notices related to the Health Workforce Solutions LLC sites and services, your account and necessary updates. This includes fulfilling your requests for products and services and delivering content to you.
We may also use your personal information to send you emails concerning offers of products and services presented by Health Workforce Solutions LLC and our Business Partners, unless you have requested that we do not do so.
Information such as your full name, alias, and any personally identifiable information you have included may be shown primarily in conjunction with any postings you have contributed.
Browser-type related information, IP address, requested URL, referring URL, website usage data, and timestamp data help us diagnose problems with our server, administer the Health Workforce Solutions LLC sites, and otherwise provide the highest possible level of service to you. In addition, we use this information to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the site and to inform advertisers and businesses listed on the Health Workforce Solutions LLC sites of such information as well as the number of users that have been exposed to, or clicked on, their advertisements or listings. To do this we may combine information that we have about you with information that we obtain from business partners or other companies. We may also release aggregate demographic information about user trends to partners and other third parties, including third-party advertisers on the Health Workforce Solutions LLC sites. An example of this type of information would be patterns of use of the Health Workforce Solutions LLC sites based on postal code or age group. We also retain aggregated log files of requested content in order to report overall product usage to content partners and to evaluate user trends.
III. Transfer of Information
Health Workforce Solutions LLC may disclose personally identifiable information to its partners in order to provide the Health Workforce Solutions LLC sites and services, resolve service problems and correct errors in the Health Workforce Solutions LLC sites (including customer inquiries, billing and credit corrections), to communicate with you about the Health Workforce Solutions LLC sites, to provide you with advertising and promotional information in connection with the Health Workforce Solutions LLC sites, and to enhance your experience on the Health Workforce Solutions LLC sites. However, these companies do not have an independent right to share this information. Due to our contractual obligations with these third parties and the need to share personally identifiable information to deliver and support the Health Workforce Solutions LLC sites, we cannot provide you with the opportunity to opt-out of sharing personally identifiable information with these third parties.
Except as set forth in this Privacy Policy, we do not sell, rent, share, trade or give away any of your personal information. Health Workforce Solutions LLC may disclose information about individual users to governmental or judicial authorities or law enforcement agencies, or to other individuals or entities in response to subpoenas, court orders, or other legal processes or to otherwise establish or exercise our rights, or defend against legal claims. Further, Health Workforce Solutions LLC may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, to enforce or apply the terms and conditions of this Privacy Policy or our Terms of Service, and to protect the rights, property and safety of the Health Workforce Solutions LLC Services, users and others.
We reserve the right to transfer your personal information in the event of a transfer of ownership of Health Workforce Solutions LLC, such as an acquisition by or merger with another company.
Health Workforce Solutions LLC will notify you when information about you may be provided to third parties in ways other than explained above, and you will have the option to prevent such information sharing.
IV. Links and Third Party Promotions
Our website contains links to third party websites and describes third party businesses with which we have no affiliation and over which we have no control. Health Workforce Solutions LLC does not share your personal information with those websites and is not responsible for their privacy practices. We suggest you read the privacy polices on these third party websites. Health Workforce Solutions LLC also wishes to remind its users that the use of many of the businesses listed or advertised in the Health Workforce Solutions LLC sites involves in-person interactions in unfamiliar surroundings, and that individuals should use the same degree of caution they would use in any similar situation.
If you chose to enter a promotion, sweepstakes, or contest hosted by Health Workforce Solutions LLC or sponsored by Health Workforce Solutions LLC and/or one of our partners, we (and/or our promotional partner) may ask for your name, address, and/or email address. You may be asked to provide additional information or to answer certain questions, some of which may be optional, in order to participate. We and/or our partner may contact you in connection with a particular promotion, such as a sweepstakes or contest, in order to update you of your status, administer the promotion, let you know that a promotion has ended, and for other purposes. Promotions that are hosted on the Health Workforce Solutions LLC sites may be sponsored by Health Workforce Solutions LLC, may be co-sponsored by Health Workforce Solutions LLC and another company, or may be sponsored by companies other than Health Workforce Solutions LLC. Some or all of the data collected during a promotion may be shared with the sponsor(s) or companies indicated on the entry form. We may use third-party companies to generate and manage some of our promotional campaigns. We may share with these companies service usage information about those visitors to our web site who participate in the promotional campaigns. This sharing is for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics.
V. Use of Cookies and Pixel Tags
Like most websites, Health Workforce Solutions LLC requires cookies to function properly. Cookies are small text files that reside on a user’s computer and identify you as a unique user. We use cookies to refine our site and simplify the user experience. For example, the use of cookies allows registered users to enter our site without explicitly typing in their email address and password every time. You should be aware that Health Workforce Solutions LLC cannot control the use of cookies by advertisers or any information advertisers may gather from their use of cookies. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you certain features (e.g., customized delivery of information) available on the Health Workforce Solutions LLC site. In addition, we or our advertisers may also record the pages you visit on the Health Workforce Solutions LLC Site through the use of pixel tags (also called “clear gifs” or “beacons”).
VI. Controlling Your Personal Information
You should be aware that when you voluntarily disclose personally identifiable information (e.g., name, e-mail address, phone numbers) on the Health Workforce Solutions LLC site, that information, along with any substantive information disclosed in your communication, can be collected and correlated and used by third parties and may result in unsolicited messages from other posters or third parties. Such activities are beyond the control of Health Workforce Solutions LLC. Please do not post any personal information on the Health Workforce Solutions LLC Site or in other areas that you expect to keep private.
Upon your request, Health Workforce Solutions LLC will use commercially reasonable efforts to functionally remove you and your personal information from the site; however, it may be impossible to remove your entry without some residual information being retained by Health Workforce Solutions LLC. Registered users who wish to close their account should contact us.
VII. Security
Your Health Workforce Solutions LLC account is password-protected. Health Workforce Solutions LLC tries very hard to protect our users’ information. We use industry standard measures to protect your information that is stored within our database. We limit the access to your information to those employees who need access to perform their job function such as our customer service personnel. If you have any questions about the security at our website, please contact us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, due to the open nature of communication through the Internet, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.
You hereby acknowledge that Health Workforce Solutions LLC is not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
We will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when we learn of any failure to comply with our Privacy Policy. We sometimes release beta versions of our products and services, which are further refined before the release of the final version. Because these products and services are still in a test phase, we may not always catch an unintended privacy issue, despite our efforts to do so. As such, we welcome user feedback on any privacy concerns you may have. In light of the above and because of the complex and constantly changing nature of our technology and business, and the security risks associated with using the Internet, Health Workforce Solutions LLC does not guarantee error-free performance under this Privacy Policy. To the extent permissible under law, Health Workforce Solutions LLC shall not be liable for any incidental, consequential or punitive damages relating to this Privacy Policy.
VIII. Emails and Opt-out
Users may opt-out of receiving marketing notifications initiated by Health Workforce Solutions by sending an email to support@healthws.com.
IX. Children
This website is not directed to children, and Health Workforce Solutions LLC does not knowingly solicit information from any child under the age of 13. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child (or a parent or guardian) to inform him or her that we must have parental consent before receiving his or her personal information, and we will then delete that personal information from our records.
X. Terms and Modifications to this Privacy Statement
By using the website, you signify your agreement to the terms of our Privacy Policy. If you do not agree with these terms, you should not use the site. Health Workforce Solutions LLC may modify this Privacy Policy at any time. If a material change is made to this Privacy Policy and/or the way we use our users’ personally identifiable information, then we will post a prominent notice of the nature of such change on the first page of this Privacy Policy and also on our home page. Further, if you have created an Health Workforce Solutions LLC user account, we will attempt to inform you of any modifications to this Privacy Policy either by sending you an email at the email address you provided as part of the registration process, or by presenting a message to you at the time you log into a Health Workforce Solutions LLC Site. If you do not agree with any such modifications, your sole remedy is the termination of your account with Health Workforce Solutions LLC, which you may request by contacting us. If you do not have an Health Workforce Solutions LLC user account, you are responsible for reviewing this Privacy Policy periodically to ensure that you are aware of any changes to it. In either case your continued use of the site following the type of notice that applies to you indicates your assent to any changes to this Privacy Policy.
XI. Contacting the Web Site
If you have any questions about this Privacy Policy, the privacy practices of this website, or if you want to exercise any of the rights that you are given under this Privacy Policy, you can contact:
Health Workforce Solutions LLC
755 Sansome Street, Suite 300
San Francisco, CA 94111
Or email support@healthws.com.